Our previous patients
We have received patients from all over Australia and the world. It is a true pleasure to have been a part of their smile journeys.
Where our interstate or international patients have come from.
We understand that it is daunting to book travel for a dental procedure. We believe in full transparency about the experience and to make your journey as easy as possible. Here is what you can expect.
The best way to determine your suitability for treatment and to guide you in doing research towards procedures that will suitable for you, is through a comprehensive video consultation.
Your video consultation will include:
✔ Comprehensive cosmetic and reconstructive discussion covering your fears, treatment history and desired outcomes
✔ Examination and smile analysis
✔ Your very own personalised treatment plan and quote
✔ An opportunity for the dentist to answer any question you may have
✔ Follow up and tailored information pack sent to you by our patient concierge service
Your video consultation will comprise of a comprehensive cosmetic discussion with Dr Dee. This includes a thorough examination and smile analysis. During your appointment, we will run through your treatment objectives, review your concerns, objectives and desired outcome.
Our video consultations with Dr Dee are $220 pre-paid, however this is redeemable towards the treatment you choose to go ahead with. Please plan your time accordingly as the consultation appointment is approximately 60 minutes in duration.
Actually... a smile-fie! After we book in your video consultation appointment, our patient concierge will ask you for some photos. Please send us clear photos of your smile and teeth, including close ups of the areas you would like addressed.
Schedule Appointments & Pack Your Bags!
Once you are ready to proceed and we have received all your records, our Patient Concierge will lock in all your appointments to suit your schedule. You will then be given a detailed treatment plan and information pack covering all your scheduled appointments, each appointment duration and which dates you will be able to have to yourself exploring the wonderful sites of Melbourne! All that's left is to book your flights!
We can't wait to meet you!
✔ Please advise us of any medical conditions, allergies or health requirements.
✔ Our client concierge team will outline the necessary duration of your stay as well as guide you through all the necessities - convenient accommodation, local attractions and transportation systems.
✔ We recommend arriving one full day prior to your appointment to settle in and prepare for your procedure.
✔ Depending on the treatment, we do encourage our patients to have an adult accompaniment for companionship and support.
While pricing varies depending on the procedure, all interstate and international patients will have the same payment schedule.
Consultation $220 AUD - Payable before the video consultation (goes towards full payment).
Deposit $1500 AUD - Payable before appointments are secured (goes towards full payment).
Full - Full payment for the procedure payable at least 14 days before the first scheduled appointment.
We accept payment through debit or credit card, direct deposit as well as on the spot HICAPS health fund claims.
We have strict policies in place in regards to cancellations. We do our best to offer the most convenient dates and time. It is extremely important for us to schedule appointments that can be attended. Don't hesitate to let us know as early as you can with any changes.
All treatments require thorough planning and coordination between our office, ceramist, suppliers, staff and clinic. Because of this, cancellations seven days prior to your appointments will also incur a charge of 50% of the treatment onto your account. Failure to attend your scheduled appointments will result in a charge of 100% of that procedure. Patients with a history of cancellations, rescheduling or absentees will be required to pay all balances prior to reserving any future appointments.